These Website Terms of Use apply to the public HomeOrbit website, including marketing pages, contact and enquiry forms, and any non-authenticated content made available at or through the HomeOrbit website.
1. Who we are
HomeOrbit is operated by Joshua Roberts trading as HomeOrbit, a UK sole trader based at Apartment 414, 35 Greenland Street, Liverpool, L1 0AD, United Kingdom.
Contact email: support@homeorbit.co.uk
References in these terms to "HomeOrbit", "we", "us" or "our" mean Joshua Roberts trading as HomeOrbit.
2. About these terms
These Website Terms govern your access to and use of the public website only. If you are given access to the HomeOrbit software platform, your use of the platform is also governed by the applicable platform terms, pilot agreement, order form, or other written commercial agreement.
By using the public website, you agree to these Website Terms. If you do not agree, do not use the website.
3. Who the website is for
HomeOrbit is intended for businesses and organisations operating in the care sector and related professional users. The website is not directed to children and must not be used by anyone under the age of 18.
4. Permitted use
You may use the website only for lawful purposes and only in a way that does not infringe the rights of others or restrict or inhibit anyone else's use of the website.
You may:
- view pages from the website for your own legitimate business use;
- make enquiries about HomeOrbit and its services;
- print or download limited extracts for internal evaluation purposes; and
- share links to public website pages.
5. Prohibited use
You must not:
- use the website in breach of any law or regulation;
- attempt to gain unauthorised access to any account, system, server, data, or network;
- upload, submit, or transmit malicious code, harmful files, or any material designed to disrupt the website;
- probe, scan, scrape, harvest, benchmark, mirror, data-mine, or systematically extract website content except where we have given prior written permission;
- interfere with website security, performance, or availability;
- impersonate another person or misrepresent your affiliation;
- use the website to send spam or other unsolicited communications; or
- use the website in any way that could damage the reputation of HomeOrbit.
6. Enquiries and communications
If you contact us through the website, you must ensure that the information you provide is accurate and not misleading. You must not include confidential patient information, special category data, criminal offence data, or other unnecessary sensitive personal data in public website enquiries unless we have expressly asked for it through a secure process.
Submitting an enquiry does not create any obligation on us to provide services, and does not create a customer relationship by itself.
7. Intellectual property
Unless otherwise stated, we own or license all intellectual property rights in the website and its content, including text, branding, graphics, page layouts, software, visual assets, design elements, and underlying code.
You may not reproduce, modify, republish, distribute, reverse engineer, frame, or commercially exploit any part of the website or its content except as allowed by law or with our prior written permission.
HomeOrbit® is a registered UK trade mark of Joshua Roberts. HomeOrbit and related branding are proprietary rights of Joshua Roberts trading as HomeOrbit. Nothing in these terms grants any licence to use our name, logo, marks, or branding except to identify us accurately.
8. Availability and changes
We may update, suspend, withdraw, restrict, or change any part of the website at any time. We do not guarantee that the website, or any content on it, will always be available, uninterrupted, secure, or error-free.
9. Information on the website
The website is provided for general information about HomeOrbit and its services. We aim to keep content accurate and up to date, but we do not guarantee that all information is complete, current, or free from error.
Nothing on the website constitutes legal advice, regulatory advice, employment advice, medical advice, care advice, financial advice, or a binding offer to contract.
10. Links to third-party websites
The website may contain links to third-party websites or services. Those links are provided for convenience only. We do not control and are not responsible for third-party websites, their content, availability, security, or privacy practices.
11. Security
You must not misuse the website by knowingly introducing viruses, trojans, worms, logic bombs, or other harmful material. You must not attempt to gain unauthorised access to the website, the server on which it is stored, or any server, computer, or database connected to it.
We may suspend access, block IP addresses, preserve evidence, and report activity to law enforcement or regulators where appropriate.
12. Liability
To the fullest extent permitted by law:
- the website is provided on an "as is" and "as available" basis;
- we exclude all implied warranties, representations, conditions, and other terms that may apply to the website or any content on it; and
- we will not be liable for any indirect, incidental, consequential, special, or punitive loss, or for any loss of profit, revenue, business, contracts, opportunity, goodwill, anticipated savings, data, or business interruption arising out of or in connection with the use of, or inability to use, the website.
Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.
13. Privacy and cookies
Use of the website is also subject to our Privacy Notice and Cookie Policy, which explain how we handle personal data and cookies in connection with the website.
14. Breach of these terms
If you breach these Website Terms, we may take any action we reasonably consider appropriate, including suspending or blocking access, issuing warnings, removing content, refusing enquiries, or taking legal action.
15. Governing law and jurisdiction
These Website Terms are governed by the law of England and Wales.
The courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising from or connected with these Website Terms or the use of the website, except where mandatory law provides otherwise.
16. Changes to these terms
We may update these Website Terms from time to time. The latest version published on the website will apply from the date shown at the top of the document.